Customer Testimonials

Generator champs of Long Island

My 5241 10 KW generator had a major alternator failure during Sandy. LIEP, the original installer in 2008, was swamped with repair orders so it took a while, but they kept me informed and scheduled me for repair as soon as possible. They did an absolutely superb job in getting it back on line. I couldn't have asked for anything more. They are No. 1 in my book. Incidentally, the generator was past warranty, yet because the failure occurred after a total of only 80 hours run time, Generac stood by their product and supplied the alternator at no cost for parts and labor. The company is to be commended for this act of good will.

-Jakes, Huntington, NY

Couldn't have asked for a better experience!

This company was highly recommended by a friend who had used them for the installation of his generator. I was very pleased when someone from the company came to my house and spoke to me about the whole setup. The men who did the work were so professional, polite and clean that it was a pleasure having them in my house.

-Happy Customer, Roslyn, NY

Overall experience was excellent, could not ask for more

Installers were very professional and on time. No damage was done to the surrounding landscaping during the installation. There were no extra unexpected costs.

-Geo, Mt. Sinai, NY

Fabulous Experience

I was recommended to this dealer by a family member. They could not have more accurate in describing the wonderful service and attention I received from LI Emergency Power. They obtained all necessary paperwork and permits, their staff is pleasant to deal with and the crew that did the actual install was outstanding. They were professional, neat and explained the entire process to me. I would highly recommend LI Emergency Power

-Jeffrph, Hauppauge, NY

Great Experience - Would Highly Recommend

So happy I found LIEP! They were able to take care of everything I needed and answered every question. The took care of all the permits and I love the fact that I am sure that everything was done the right way. I had no worries and the crew was fantastic.Once they were done there was no evidence they were even there! One of the selling factors for me was that they have been doing generators alone for more than a decade and they have a full service department to back up anything else I need for my generator. One stop shop, great people, great company ... highly recommended!

-JLM, Brookville, NY

First Class Dealer/Contractor

Just experienced what it means to deal with a premiere contractor. Not only was the job done neatly, timely and professionally, but the personal attention received during our start-up and testing directly from the owner assured us that we made the right decision in hiring LIEP!

-Cathy, Fort Salonga, NY

Great Company

We were very fortunate to find Long Island Emergency Power. They were fabulous.

-Luv Power, Pt. Washington North

You need not look anywhere else.

Highly professional, courteous and knowledgeable. They drew up the plans, gave me an estimate, got the permits and did everything as promised. When they completed the job, you would never even know they had been there, even though the installation took 4 days (in the snow).

-Johnn Ace, Holbook, NY

Best Installation & Total Care!

LI Emergency Power recently installed our 20kw residential generator. The entire process was handled with unbelievable professionalism and care. Every part of the process was handled by them and when it came to dealing with slight difficulties from the village, Michael made sure that the process was expedited as quickly as possible. LI Emergency Power's installation team was very informative to make sure we knew what to expect ahead of time (ie power turned off, lenght of installation, etc) and took extra care to make sure everything was done with the utmost care and neatness! They reviewed the entire functionality of the unit with us and made us aware of all the things to look out for, this includes servicing of the unit going forward - which we will definitely have them do. For the best installation and total care/handling of the entire process, you cannot find a better dealer/installer in my opinon.

-R.M., Great Neck, NY

Happy with LIEP

After a hurricane in which I lost power for five days I decided to have a generator put in. I hired Mike and Long Island Emergency Power to set up a whole house generator system. Mike was responsive to every concern I had and answered my phone calls with an immediacy that I have rarely before encountered. I was very pleased when Mike offered to bring to my house and set up a temporary generator in the event of heavy rains before my installation date. I was especially impressed because Mike’s business is located at least 45 minutes from my home. The crew that installed the generator demonstrated proficiency in each phase of the job. They explained everything I needed to know with patience and expertise. All of the work began on the scheduled date and was completed on time. I, therefore, without reservation, recommend Mike and Long Island Emergency Power to anyone who has generator needs.

-Little Alice, North Woodmere, NY

I'm a Happy New Customer

I called Long Island Emergency Power on the recommendation of a respected friend. Mike and his crew were everything I was told they would be. Mike patiently explained how the systems worked and helped us with our options. We chose to purchase a 36kW Generac unit and they made the process easy. His entire team was friendly, professional and respectful of our home and property. I have every reason to believe that LIEP will strive to maintain our equipment and relationship into the future.

-David, Brookville, NY

Great Dealer In All Respects

LIEP was a pleasure to do business with. Our 20KW unit was installed professionally. The associated electrical work was all done very professionally. The job was completed in a reasonable period of time, and I have recommended a few of my friends who also are using them. I rate this business most highly.

-Water Doc, Port Washington, NY

Great Product, Great Installation

Mike and his crew at L.I. emergency power installed a whole house generator and took care of everything from applications and permits to follow up service. I have recommended them to friends and family.

-Brian, Muttontown, NY

Easy - Best

Mike and his crew from LIEP were great. They are professional and made my generator installation a simple event.I highly recommend them and Generac!

-Jamie, Quogue, NY

Highly Recommended

Long time installation and service customer. They are a pleasure to work with. They handled the coordination of my project with skill and expediancy. For the last few years, the service has always timely and I never have never had to worry about my unit.

-F.V., Oyster Bay, NY

A Pleasure to Deal With

Very responsive, professional and customer orieneted!!

-MB_GN, Great Neck, NY

An Excellent Recommendation

I am thankful I found them. I was looking for a company that would specialize in generators and installation specifically to minimize any complications. Since then they have also taken care of a few other electrical jobs around the home and office. I found Long Island Emergency Power to be a very knowledgeable firm right from the estimate. The price they offered was very fair and they did a great job. The gentlemen that came to the house kept themselves clean and polite. This is a very professional company worth recommending.

-"A", Huntington Station, NY

Amazing Company

Never in my life did I think I would need a generator, but as it turns out we needed it for medical purposes in order to keep a family member's heart pumping. The installation was quick although it looked like a mess at first the clean up showed no signs that work had been done. The owner was on site and the workers were terrific.The entire company was very respectful and showed great understanding to the situation. When there were papers that needed to be signed often times they would come to my house or to the hospital. You really cannot expect anything better than that. The generator looks great and most importantly goes on when it has to, especially since the power in our area seems to go out consistently.Long Island Emergency Power is extremely nice and I cannot recommend them highly enough. If I ever needed this service again I would call them and would have no problem passing their name along.

-Patty, Plainview, NY

Very Dependable with Detailed Work!

We had our generator installed about a year ago. Mike came to us the weekend before installation and laid out a detailed plan of execution for the installation of our generator. Never before have we had a contractor do this for us and then actually carry out those plans in a timely fashion. The generator worked beautifully through our one week outage in August. We had some questions as this was our first extended usage of the generator and they were in on a Sunday to answer questions. The electrician assigned to us was awesome and meticulous. In fact, the whole crew was very respectful and neat. I highly recommend this crew for anyone's generator needs.

-Sneezydoc, Roslyn Heights, NY

Excellent from Sales to Installation and Follow Up

Once we decided to purchase a stand by generator we sought out dealers who we felt confident could evaluate our needs, explain clearly to us the proposed installation and offer a comprehensive plan. From our first meeting through the completion of installation they were throrough, expert and courteous. We have been extremely pleased in dealing with them at every step and would recommend them highly.

-Richard J, Southampton, NY

Very Professional - Great Installation Experience

The folks at Long Island Emergency Power were a pleasure to deal with. The were responsive, knowledgeable and the installation went exactly as they said it would. The workers were very courteous and kept the work areas very clean throughout the installation. I would recommend them without hesitation.

-Tim66, Massapequa, NY